Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern relationship with you in relation to this website and the Service (as described below).

The term 'Dr. Clean, Laundry-service' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

Dr.Clean came about as a direct result of our personal experience and displeasure with having to always rust to the traditional dry cleaners at the most inconvenient times therefore, We are dedicated to serving you with convenience, efficiency and quality.

Our Goal: To fundamentally improve people’s lives by innovating the dry cleaning business to meet customer’s changing lifestyles.

Our Mission: To be the India’s No-1 Service provider for dry cleaning and laundry business.

Our Objective: To firstly and foremost provide a convenient and easy to use laundry service for individuals to have their personal cleaning items picked up, professionally cleaned and delivered to and from their place of business/home.

Terms & Conditions

Dr clean will not take any gaurantee for loss of raw colours and shrinkage. No gurantee for button and others Accessories, any genune damage over and above will be payable upto 10 times cost of the charge levied. Incase any unforeseen circumstances the Riots/Natural of other man made issues Dr.Clean laundary is not responsible.

I. USER(S) ELIGIBILITY

User(s) means any individual or business entity/organization that legally operates in India or in other countries, uses and has the right to use the Services provided by Dr. Clean. The Services provided by Dr. Clean is a technology based service which enables the picking up of clothes, bags etc from households or offices, getting it processed in-house or through third parties, and delivering it back to the customer through the use of internet and / or mobile telecommunications devices. Our Services are available only to those individuals or companies who can form legally binding contracts under the applicable law. Therefore, user(s) must not be a minor as per Indian Law; i.e. user(s) must be at least 18 years of age to be eligible to use our Services.

Dr. Clean advises its users that while accessing the web site, they must follow/abide by the related laws. Dr. Clean is not responsible for the possible consequences caused by your behaviour during use of web site. Dr. Clean may, in its sole discretion, refuse the service to anyone at any time.

II. USER(S) AGREEMENT

This agreement applies to user(s) if user(s) are visitors, registered - free or paid user(s) who access the web site for any purpose. It also applies to any legal entity which may be represented by you under actual or apparent authority. User(s) may use this site solely for their own personal or internal purposes.

This agreement applies to all Dr. Clean services offered on the web site, collectively with any additional terms and condition that may be applicable to the specific service used/accessed by user(s).In the event of a conflict or inconsistency between any provision of the terms and conditions mentioned herein with those of the particular service, the provisions of the terms and conditions applicable to such specific Services shall prevail.

III. AMENDMENT TO USER(S) AGREEMENT

Dr. Clean may change, modify, amend, or update this agreement from time to time without any prior notification to user(s) and the amended and restated terms and conditions of use shall be effective immediately on posting. If you do not adhere to the changes, you must stop using the service. Your continuous use of the Services will signify your acceptance of the changed terms.

IV. INTELLECTUAL PROPERTY RIGHTS

Dr. Clean is the sole owner or lawful licensee of all the rights to the web site and its content. Web site content means its design, layout, text, images, graphics, sound, video etc. The web site content embody trade secrets and intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the web site and its content shall remain with Dr. Clean, its affiliates or licensor's of Dr. Clean content, as the case may be.

All rights, not otherwise claimed under this agreement or by Dr. Clean, are hereby reserved. The information contained in this web site is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use. Dr. Clean does not represent or endorse the accuracy or reliability of any information, or advertisements (collectively, the "content") contained on, distributed through, or linked, downloaded or accessed from any of the Services contained on this web site, or the quality of any products, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the Service.

We accept no responsibility for any errors or omissions, or for the results obtained from the use of this information. All information in this web site is provided "AS IS " with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgment of the user(s). In no event shall Dr. Clean be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to the Service. User(s) of this site must hereby acknowledge that any reliance upon any content shall be at their sole risk.

Dr. Clean reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the Service or the website.

Trademark

All related icons and logos are registered trademarks or trademarks or service marks of Dr. Clean in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.

Copyright

All content on this web site is the copyright of Dr. Clean except the third party content and link to third party web site on our website.

Systematic retrieval of Dr. Clean content to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from Dr. Clean is prohibited.

In addition, use of the content for any purpose not expressly permitted in this Agreement is prohibited and may invite legal action. As a condition of your access to and use of Dr. Clean’s Services, you agree that you will not use the web site service to infringe the intellectual property rights of others in any way. Dr. Clean reserves the right to terminate the service to a user(s) upon any infringement of the rights of others in conjunction with use of the Dr. Clean service, or if Dr. Clean believes that user(s) conduct is harmful to the interests of Dr. Clean, its affiliates, or other users, or for any other reason in Dr. Clean's sole discretion, with or without cause.

V. USER ACCOUNTS, OFFERS AND PROMOTIONS

Dr. Clean reserves the right to collect user data including name, contact information and other details to facilitate services or use of its platform to avail services. All information collected from the user are on a bonafide basis. Misuse and misrepresentation of identity or contact details will lead to automated termination of services or the use of the platform without prior notice to such users.

User accounts bearing contact number and email IDs are created and owned by Dr. Clean. Any promotional discounts, offers and reward points accumulated can be revoked without prior notice in the event of suspicious activity or malafide intent of the user.

In the case where the system is unable to establish unique identity of the user against a valid mobile number or e-mail ID, the service shall be indefinitely suspended. Dr. Clean reserves the full discretion to suspend a user's account in the above event and does not have the liability to share any account information whatsoever.

VI. LINKS TO THIRD PARTY SITES

Links to third party sites are provided by web site as a convenience to user(s) and Dr. Clean does not have any control over such sites i.e content and resources provided by them.

Dr. Clean may allow user(s) access to content, products or Services offered by third parties through hyper links (in the form of word link, banners, channels or otherwise) to such Third Party's web site. You are cautioned to read such sites' terms and conditions and/or privacy policies before using such sites in order to be aware of the terms and conditions of your use of such sites. Dr. Clean believes that user(s) acknowledge that Dr. Clean has no control over such third party's site, does not monitor such sites, and Dr. Clean shall not be responsible or liable to anyone for such third party site, or any content, products or Services made available on such a site.

VII. TERMINATION

Most content and some of the features on the web site are made available to visitors free of charge. However, Dr. Clean reserves the right to terminate access to certain areas or features of the web site at any time for any reason, with or without notice. Dr. Clean also reserves the universal right to deny access to particular users to any/all of its Services without any prior notice/explanation in order to protect the interests of Dr. Clean and/or other visitors to the web site. Dr. Clean reserves the right to limit, deny or create different access to the web site and its features with respect to different user(s), or to change any of the features or introduce new features without prior notice.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Dr. Clean and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Dr. Clean. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Dr. Clean takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.